OUR CONCEPT

At Shopixy , we curate the most useful, beautiful, and sustainable innovations to simplify your life—at home, while traveling, or at work.

💬 FAQ – Frequently Asked Questions

What are the delivery times?


Orders are processed within 1 to 3 business days, then delivered within 6 to 12 business days in France and 10 to 20 days internationally.

How do I track my order?


Once your order has shipped, you will receive an email with a tracking link. You can track your package at any time.

What should I do if I haven't received my order?


If the maximum time limit is exceeded, contact us at [your email]. We will open an investigation with the carrier.

Can I cancel or change my order?


Orders can be canceled within 12 hours of purchase. After this time, the order will be forwarded to logistics processing.

Do you accept returns?


Yes. You have 14 days after receipt to request a return or exchange. Products must be new, unused, and in their original packaging.

What payment methods do you accept?



Visa, Mastercard, Apple Pay, Google Pay and other secure payments via Shopify Payments.